The safety of our patients is priority. We are for now continuing to restrict access to the practice. Please telephone us initially and appropriate arrangements will be made for your care. From 15th June anyone attending the practice will be asked to wear a face covering
- For Appointments - please telephone us
- Repeat Prescriptions - If you have access, please order via Website or Patient Access. If you do not have online access, we will accept requests by phone
Where possible, appointments will take place by phone, video or other online service, unless there is a clinical need for you to come to the practice
This helps minimise risk whilst enabling us to continue providing essential care and advice to our patients
Don’t let worries about coronavirus stop you seeking urgent medical help when you need it. If you or a loved has signs of a serious condition or illness like a stroke or severe chest pain get help straight away by going to A&E or calling 999 https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-go-to-ae/]
Thank you for your support. Stay safe
FREQUENTLY ASKED QUESTIONS
Helping you to better health
Bedminster Family Practice offers a full general practice service and runs specialist clinics for diabetes, coronary heart disease and asthma suffers and for patients needing minor surgery.
We aim to treat all of our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice staff wear a name badge and identify themselves on the telephone.
Your Health and Local Services
The Bristol service finder app can help you find your nearest, most appropriate health service using GPS mapping, wherever you are in England. Click this link to find out more
When you call the surgery, our care navigators book you in to see the most appropriate member of the multidisciplinary team. To optimise patient experience and ensure that everyone gets the care that they need, our care navigators will direct appropriate patients to the community pharmacist.
What is an NHS Community Pharmacist Consultation?
- It’s a consultation with a fully qualified pharmacist at a local pharmacy.
- It involves a clinical assessment and conversation with the pharmacist. This will be in the privacy of a consultation room.
How can the pharmacist help?
- The pharmacist has the right clinical training to assess you and recommend the best treatment for some common conditions.
- If your symptoms suggest it’s more serious, the pharmacist will help you to get an urgent GP appointment if needed.
- If you don’t need any treatment the pharmacist will be able to provide reassurance. For instance, a minor illness may get better on its own.
- To help with symptoms, the pharmacist may offer to sell you an over-the-counter medicine.
What happens next?
- The pharmacist will make a record of the outcome and send it to your GP.
What training does the pharmacist have?
- Every pharmacist is trained for five years in the use of medicines, managing minor illnesses and providing health and wellbeing advice, so they are the right person to see.
If you have any questions, please speak to the local pharmacy team, or contact the surgery.
For further information: Go to www.nhs.uk/pharmacyadvice
HEALTH AT HOME PUBLIC CAMPAIGN
The general public have been asked to stay at home as much as possible. If people need an NHS service, they should try to do it online from home first (unless it is a serious or life-threatening emergency, they feel very unwell, or to attend ongoing treatment and have been told to do so). The Health at Home campaign signposts the public to useful information about how to contact their GP, order repeat prescriptions, manage their wellbeing & existing conditions – without leaving their home.
Urine samples left at reception desk
Please note that urine samples can no longer be accepted by our receptionists unless the sample has been requested by a doctor or nurse. Safe testing and interpretation can only be provided if a doctor or nurse recommends a test. If you believe you need any form of medical test please arrange a nurse or doctor appointment to allow for a proper assessment and management plan.
Login to Patient Access Online Services for booking appointments and ordering prescriptions
(Site updated 10/07/2020)